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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kendra Cochran

October 28, 2025

5  out of  5
rating by Kendra Cochran
"Gail goes above and beyond to take care of her customers. She treats them like family and does whatever it takes to assist with complicated claims, guide, and support them. Anyone would be lucky to work with her."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jessica Mydland

October 25, 2025

5  out of  5
rating by Jessica Mydland
"I’ve known Gail Williams my entire life—literally since I was born. She has always been my State Farm agent for auto, life and property insurance, and for over four years, she was also my boss. Gail treats everyone like family, and I can say that with complete confidence because I’ve seen it firsthand. I’m not an exception or getting special treatment—this is just who she is. Gail is one of the smartest, most caring women I know, and she has built a team that reflects those same values. Her daughter, Jenna, is incredibly intelligent and has a fantastic way of explaining policies or any price changes so that you fully understand what’s going on. She always makes sure I feel informed and confident in my coverage. Shelley is wonderful too—truly, the entire office is amazing. I trust them completely with everything they insure for me, and I always feel protected because I know they have my best interests at heart. I recommend Gail Williams and her team to everyone. They’re simply the best."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Billie Fivella

October 25, 2025

5  out of  5
rating by Billie Fivella
"Every single time I contact Gail or Jenna regarding business with our State Farm insurance they are cheerful, professional and very helpful. This by far is the best experiences I have ever had with Insurance. I alway recommend them when I can."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Coopdawg Cooper

October 24, 2025

5  out of  5
rating by Coopdawg Cooper
"The 3 friendly faces of the staff are always helpful and never steer me wrong. I've been with them at the same agent (actually 3 "generations" of the same agent) for over 45 years now. Always feel I can trust them and Start Farm more than any other insurer."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Rosemary Campbell

October 23, 2025

5  out of  5
rating by Rosemary Campbell
"My agent and her staff are always there to help with anything."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Gary Fair

October 17, 2025

5  out of  5
rating by Gary Fair
"Gail Williams sets the standard for the best professional, caring and attention to the client that is missing in the business world today."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Katherine French

September 19, 2025

5  out of  5
rating by Katherine French
"Hi I would highly recommend Gail Williams from state farm insurance. She is the best insurance agent for me on my vehicle. She is super easy to get in touch with when I need her. Always answers my calls and emails promptly and very happy to do business with her."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Layne Zimmerman

June 19, 2025

5  out of  5
rating by Layne Zimmerman
"Honestly, I have never had better service than I get with Gail‘s office. I switched insurance companies only about a year ago and have been just delighted by how thorough competent kind supportive everyone is there. And they are so quick to respond to.!!"
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Michael Domogma

February 27, 2025

5  out of  5
rating by Michael Domogma
"I’m always looking for awesome people, super friendly and efficient service ! ! ! I have all the above @ State Farm ! 💙💙💙💙💙"
We responded:
"Thank you, Michael! We love having you as part of our State Farm family. We truly appreciate you and look forward to having you in the family for many years to come."
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Cary French

March 12, 2024

5  out of  5
rating by Cary French
"Always a delight to speak with Gail Williams' State Farm Team. They are laser focused on their Customer's satisfaction."
We responded:
"Thank you, Cary, we truly appreciate your business and your kind words. "
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Luis A. Gomez

August 27, 2023

5  out of  5
rating by Luis A. Gomez
"Customer Service driven staff."
We responded:
"Thank you Luis! Jenna appreciates your review! It's so easy to give great customer service to great customers! Thanks for your business!"
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Jeremy Bedford

June 1, 2023

5  out of  5
rating by Jeremy Bedford
"Gail and her team are the best around, They have taken care of all of my business vehicle insurance needs as well as personal insurance requirements for years. If you're looking for personalized insurance service and not Just being another number in the system this is the place to be! Very grateful to be a customer of theirs!"
We responded:
"Wow! Thank you, Jeremy, it's a pleasure to work with customers as wonderful as you. Gail, Jenna & Shelley"
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Banana Momma

May 18, 2023

5  out of  5
rating by Banana Momma
"I cannot say enough good words about the service I receive from Gail Williams Statefarm Representative who handles all of my insurance needs. She and statefarm deserve 5 stars and then some! I find myself very fortunate to have Gail Williams as my insurance representative! THANK YOU Gail!"
We responded:
"Thank you so much for your kind words! We love taking care of your insurance needs and look forward to having you in our State Farm Family for many years to come."
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T O

April 21, 2023

5  out of  5
rating by T O
"Gail is very responsive and knowledgeable. She took time answering all my questions with no pressure."
We responded:
"Thank you for your kind words it was a pleasure to assist you. I hope in the future we can work together. "
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Jim Edwards

October 3, 2022

5  out of  5
rating by Jim Edwards
"Great service, great people been with them 20 years wouldn't go anywhere else. Gail and Jenna have always been so helpful and kind. Been to other insurance companies, they're the best!"
We responded:
"Thank you for the kind words Jim. We love having you as part of our State Farm family! It's a pleasure to serve you."
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Denise Moffatt

March 15, 2022

5  out of  5
rating by Denise Moffatt
"I have been going to Gail for years now for all of my insurance needs. She is so very helpful and I always feel very confident in all of the insurance choices I have made. With her vast knowledge and guidance, I have found what works best for me. She is always on top of any changes that may affect my policies and calls right away to let me know and to make any necessary changes if need be."
We responded:
"Thank you for the kind words Denise! We are go glad to have you as part of our family!"
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Anthony DiPalma

September 17, 2021

5  out of  5
rating by Anthony DiPalma
"We’ve been insured with Statefarm for over 10 years and Gail Williams and her team have always done their best to find us the best rate possible. We highly recommend Gail and her team to help you with all your insurance needs!"
We responded:
"Thank you Anthony! You are a loyal State Farm customer and I am so glad you have chosen to work with my office for all of these years. It is a pleasure to take care of all of your insurance needs."
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Allie C

September 17, 2021

5  out of  5
rating by Allie C
"We always love working with Gail and Jenna. Both are very knowledgeable and make sure you get the best price for great coverage. Would highly recommend them to anyone!"
We responded:
"Thank you Allie for you kind words. We love having you as part of our State Farm Family and look forward to taking care of your insurance needs for many years."
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Ernie Jackson

September 15, 2021

5  out of  5
rating by Ernie Jackson
"We value the excellent service we receive from the Gail WIlliams Agency. Our agent is Denise, who is phenomenal. She understands the insurance business, which give us a feeling of security and comfort. Her response is timely, thorough, efficient and professional. Overall, the level of service this agency provides in consistently exceptional. When we call the agency, the receptionist makes sure that our call is routed to the appropriate department and/or individual depending on our needs."
We responded:
"Pastor Ernie thank you for sharing your experience with my agency. I am so blessed to have Denise on my team she has great pride in providing phenomenal service and I truly appreciate you pointing out how great she is ! We all strive to provide exceptional service and peace of mind when it comes to your insurance. We look forward to taking care of yours and Doris's needs for many years to come. Your State Farm agent, Gail Williams"
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Shelley McClean

September 3, 2021

5  out of  5
rating by Shelley McClean
"Been with State Farm since 1973 and with Gail since about 1980. Best coverage for the money and EXCELLENT service with Gail's office!"
We responded:
"Thank you for your kind review Shelley. We love having you as part of our State Farm family and look forward to providing you excellent customer service for many years to come."
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eston greub

February 14, 2018

5  out of  5
rating by eston greub
"Very responsive, helpful, knowledgeable, and flexible with small businesses. Thank you!"
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Coopdawg Cooper

December 7, 2015

5  out of  5
rating by Coopdawg Cooper
"Been with Gail since she started here. I've always had nothing but great service and friendly demeanor from everyone there, with no pressure to buy or upgrade any policies or other services."
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Jason Garrity

May 5, 2014

5  out of  5
rating by Jason Garrity
"Gail and Jenna are very friendly and knowledgeable. I've transferred all my insurance as well my auto loan. Soon I will be getting a mutual fund and mortgage as well. If good service is important to you and your willing to pay a small premium I suggest giving them a try."